Privacy Policy

Responsible for the processing of data is:

thyssenkrupp Materials DataflowWorks GmbH
thyssenkrupp Allee 1
45143 Essen


Phone: +49 201 844-0

Thank you for visiting our website. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.

2. Data processing for the purposes of establishing contact and customer communication

 Establishing contact

We collect personal data if you voluntarily provide it when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such because in these cases we necessarily need the data to process your contact and you cannot send the contact without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide to process your enquiries in accordance with Art. 6 (1) (b) GDPR.

After complete processing of your enquiry, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.

3. Cookies and further technologies

General information

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser during your next visit (persistent cookies).

Protection of privacy for terminal devices
When you use our online services, we use technologies that are absolutely necessary in order to provide the telemedia service you have expressly requested. The storage of information in your terminal device or access to information that is already stored in your terminal device does not require consent in this respect.

For functions that are not absolutely necessary, the storage of information in your terminal device or access to information that is already stored in your terminal device requires your consent. Please note that if you do not give your consent, parts of the website may not be available for unrestricted use. Any consent you may have given will remain valid until you adjust or reset the respective settings in your terminal device.

Any downstream data processing through cookies and other technologies

In addition, we use technologies to fulfil the legal obligations, which we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookies settings for your browser by clicking on the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy or by clicking on the following link: If cookies are not accepted, the functionality of our website may be limited.

How can I configure the cookie settings of my browser?

Each browser is different in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these for each browser under the following links:
Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

What types of cookies are being used?

Essential cookies: These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.

data will be deleted after twelve months, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) 1 lit. a GDPR or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this privacy policy.

4. Use of cookies and other technologies for web analytics and advertising purposes

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the relevant purpose has been fulfilled and we have ended the use of the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section "cookies and further technologies". Further information including the legal basis for data processing can be found within the respective technologies. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.1 Use of Google services for web analysis and advertising purposes

We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision with respect to the USA by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymisation before being stored on Google's servers. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for the specific technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

 Google Maps

For the visual representation of geographical information, Google Maps collects data on your use of the Maps functions, in particular the IP address and location data, and transmits this data to Google and then processes it by Google. We have no influence on this subsequent data processing.

 Google reCAPTCHA

For the purpose of protection against misuse of our web forms as well as against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information as well as information on your use of our website) and performs an analysis of your use of our website by means of a so-called JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. Personal data is not read out or stored from the input fields of the respective form.

Google Tag Manager

thyssenkrupp AG uses the Google Tag Manager. Personal data is not collected by the Google Tag Manager. The Google Tag Manager triggers other tags, which in turn may collect data. However, it does not access this data. If a deactivation is made at domain or cookie level, the deactivation remains in place for all tracking tags that are implemented with Google Tag Manager. You can find Google's privacy notice on Google Tag Manager here.

 YouTube Video Plugin

In order to integrate third party content, data (IP address, time of visit, device and browser information) are collected via the YouTube Video Plugin in the expanded data protection mode used by us, transmitted to Google and then processed by Google only when you play a video.

4.2 Other providers of web analytics - and online-marketing-services


This website uses the open source web analytics service Matomo. Matomo cookies are stored on the basis of Art. 6 para. 1 lit. a GDPR.

The information generated by the cookie about the use of this website will not be disclosed to third parties. The Matomo cookies are set exclusively by your active consent. You can set the selection of cookies to be stored by making the appropriate setting in your browser software or by using the cookie pop banner. If you have consented to the setting of Matomo cookies, they will remain on your terminal device until you delete them or revoke your consent. You can revoke your consent to the setting of certain or all cookies at any time and unconditionally here.


This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you'd like to opt-out, you can do so at If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at

For more information, see Mouseflow’s Privacy Policy at

For more information on Mouseflow and GDPR, visit

For more intormation on Mouseflow and CCPA visit

5. Social Media

Our online presence on LinkedIn

If you have given your consent to the respective social media provider in accordance with Art. 6 (1) (a) GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider's privacy policies linked below. Should you still require assistance in this regard, please contact us.

LinkedIn is provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information LinkedIn automatically collects about your use of our online presence on LinkedIn is generally sent to a server at LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.

6. Contact options and your rights

6.1 Your rights

Being the data subject, you have the following rights according to:

  • art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;

  • art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;

  • art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required

    • to exercise the right of freedom of expression and information;

    • for compliance with a legal obligation;

    • for reasons of public interest or

    • for establishing, exercising or defending legal claims;

  • art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as

    • the accuracy of the data is contested by you;

    • the processing is unlawful, but you refuse their erasure;

    • we no longer need the data, but you need it to establish, exercise or defend legal claims, or

    • you have lodged an objection to the processing in accordance with art. 21 GDPR;

  • art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;

  • art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

Right to object

If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.

6.2 Contact options

If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact:
Data Protection Officer
thyssenkrupp Allee 1
45143 Essen


The information that thyssenkrupp Materials Services GmbH presents to you on this website is compiled and updated periodically. Despite the utmost care, we cannot guarantee the content of this website to be free of errors. There is no warranty of merchantability, no warranty of fitness for a particular use, and no other warranty of any kind, express or implied, regarding the information or any aspect of this website. The content does not constitute a pledge or guarantee with regard to our products, especially concerning their marketability or their contractual suitability for a specific purpose. Any forward-looking statements on our website are based solely on opinions, (preliminary) estimates, or assumptions on the part of management at thyssenkrupp Materials Services GmbH. As such, they are subject to risks and uncertainties. thyssenkrupp Materials Services GmbH is not obliged to update such forward-looking statements. thyssenkrupp Materials Services GmbH reserves the right to undertake alterations or additions to the information or data provided at all times without further notice.

This website references third-party providers, in some cases by means of hyperlinks. thyssenkrupp Materials Services GmbH has no influence over the content of third-party websites. For this reason, thyssenkrupp Materials Services GmbH disclaims all liability regarding the content and data protection practices of the third-party websites to which it links. Before you use third-party websites, we recommend that you review the relevant terms and conditions and data protection provisions of said providers.

Intellectual property and rights of use

The content including pictures and the design of the thyssenkrupp Materials Services GmbH website are subject to copyright protection and other laws for the protection of intellectual property. This website does not grant any license to use the intellectual property owned by companies of the thyssenkrupp Materials Services GmbH. In particular, duplication, distribution, reproduction, transmission, processing, modification, or any other use of the content on this website for commercial purposes without written permission from thyssenkrupp Materials Services GmbH is not permitted.


Unless otherwise indicated, all of the trademarks used on the thyssenkrupp Materials Services GmbH websites are protected by trademark law and may not be used without written permission from thyssenkrupp Materials Services GmbH. The same applies to company logos and signs.